Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to start a return: Contact us through our Contact page with your order number and the item you'd like to return. Once your return is approved, we'll email you the return address and instructions for sending your package. Items sent back without first requesting a return will not be accepted.
Damages and issues: Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so we can make it right.
Non-returnable items: Sale items and gift cards cannot be returned.
Exchanges: The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate order for the new item.
European Union 14-day cooling-off period: If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Items must be in the same condition you received them, unworn or unused, with tags, in original packaging, and with proof of purchase.
Refunds: We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. If more than 15 business days have passed since your return was approved, contact us through our Contact page.